How to Change, Check, or Reset Your Amazon Password (2026 Guide)

Whether you want to update your Amazon password on a schedule or you are locked out and cannot remember it, this guide covers both paths — plus the honest answer to the very common question "how do I check my current password?"

First, the short answer: you cannot view your current password

Searching for a way to display your existing Amazon password is one of the most common requests, and the answer is straightforward: Amazon has no feature that shows it to you.

This is not an oversight. Passwords are stored as hashes, which is a one-way transformation — Amazon itself cannot reverse it back into the original text. That is exactly what you want from a company holding your address and payment details.

The only place a password can still be recovered from is wherever you saved it:

If it is not saved anywhere, resetting is your only option.

Changing your Amazon password

Use this when you already know your current password.

On desktop

1. Sign in at amazon.com
2. Hover over Account & Lists in the top-right corner and click Your Account
3. Select Login & security
4. Re-enter your password when prompted — this is a deliberate identity check
5. Click Edit on the Password row
6. Enter your current password, then the new password twice
7. Click Save changes

In the mobile app

1. Open the Amazon Shopping app
2. Tap the person icon in the bottom menu
3. Go to Your Account → Login & security
4. Re-enter your password
5. Tap Edit next to Password
6. Enter and save the new password

The one option people miss

The change screen includes a "Sign out of all devices" checkbox.

• If you suspect someone else has access: always tick it. This kills every active session, including anyone signed in without your knowledge.
• For a routine change: leaving it unticked saves you from signing back in on your TV, tablet, and Echo devices.

Resetting a forgotten password

1. On the sign-in screen, click Forgot password
2. Enter the email address or mobile number registered to the account
3. Click Continue — Amazon sends a verification code
4. Enter the 6-digit code
5. Choose a new password and save

What you need for this to work

Resetting requires access to the email address or phone number already on the account. If you have lost access to both, no self-service path exists — you must contact Amazon Customer Service and pass a manual identity check, typically using order history and the last four digits of a registered card.

Password requirements and what to actually use

Your Amazon account holds your home address, order history, and saved payment methods. Treat it as the second most sensitive account you own, right after your email.

Turn on two-step verification while you are there

A password alone offers no protection once it leaks. In Login & security, enable Two-Step Verification.

You can choose an authenticator app or SMS. The authenticator app is meaningfully safer because it cannot be intercepted through a SIM-swap attack.

When you enable it, Amazon shows a set of backup codes. Save them in your password manager or on paper. Without them, losing your phone means losing the account.

When the verification code does not arrive

This is where most reset attempts stall.

Email not arriving

• Check the spam and promotions folders
• Add the amazon.com domain to your safe-sender list
• Confirm you are checking the address actually registered on the account
• Wait five minutes before requesting again — rapid retries get rate-limited

SMS not arriving

• Check whether your carrier blocks international or short-code messages
• Move somewhere with better signal and request again
• Toggle airplane mode on and off to re-register with the network
• Verify the number is stored in full international format

The registered number is dead

If the number belongs to a cancelled line or a lost device, SMS is not recoverable. Try the email route first; if that also fails, Customer Service account recovery is the only remaining path.

Creating a new account without using your personal number

Everything above concerns recovering an existing account. A different situation: you want to create a new Amazon account but would rather not attach your personal mobile number to it.

For that case, SMS verification services with virtual numbers let you receive the signup code without exposing your own number. This is common for privacy-conscious users and for legitimately managing separate personal and business accounts.

→ Amazon SMS Verification: receiving codes with a virtual number

If you need a number right now, browse Amazon-compatible numbers →

One important limitation: a virtual number cannot reset an existing account's password. Reset codes are only ever delivered to the contact details already registered. These two situations are easy to confuse.

Frequently asked questions

Do I need to sign in again on Alexa and Prime Video?

Only if you chose "Sign out of all devices". In that case, every connected service — Echo speakers, Fire TV, the Prime Video app — needs a fresh sign-in.

I still get suspicious login alerts after changing my password

A password change alone may not be enough. Work through this list:

1. Sign out of all devices from Login & security
2. Enable two-step verification
3. Change the password on your email account too — if that is compromised, an attacker can simply run the reset flow again
4. Review your order history and saved payment methods for anything unfamiliar

Can I reset someone else's password for them?

No. The account holder has to sign in and make the change themselves. If you are trying to share access within a household, set up Amazon Household rather than sharing a password.

Summary

• Your existing password cannot be displayed anywhere — check your browser or password manager, otherwise reset it
• Change it under Your Account → Login & security, and tick "Sign out of all devices" if you suspect a breach
• Forgotten passwords reset via Forgot password using the registered email or phone
• If codes never arrive, work through spam folders, SMS blocking, and the accuracy of your registered details
• For new signups where you would rather not use your personal number, a virtual number for SMS verification is a valid option